FINANCE
REVENUE AUTOMATION
GOHIGHLEVEL
MARCH 2026 – ONGOING
Saved per week on lead tracking
Leads now managed automatically
From kickoff to full delivery
Extended into Q2 & beyond
THE CLIENT
Financial Services · Insurance
160+ Active Leads at Initiation
GoHighLevel (GHL) — existing setup
Automate the full S3 Initiation phase — lead opt-in to first connection call
THE CHALLENGE
The ILC Wellth team were already using GoHighLevel — leads were arriving via forms and landing in their pipeline automatically. But that’s where the automation ended. Everything after form submission was completely manual.
The team had to manually remember when they last followed up with each lead — and when they were due for another touch. Workable with 5–6 leads. Impossible with 160+.
Leads hit the CRM and sat there. No automated sequences, no triggered follow-ups, no task assignments. The team had to check emails manually and decide next steps every single time.
Just remembering who to follow up with — and when — was costing the team over 10 hours per week. Time that should have been spent in conversations with prospects.
The team had a detailed system design on Miro. They thought it was ready to implement. It wasn't — and that discovery would reshape the entire first month of the engagement.
THE DIAGNOSIS
Most automation vendors would have taken the Miro blueprint, built exactly what was on it, and called it done. That’s not how we work
THE BUILD
With the redesigned architecture locked in, implementation followed a structured 30-day sprint: two weeks of building, one week of optimization and stabilization, then QA, training, and handoff.
Pipeline stage changes, call dispositions, tagging events, and task creation logic — all wired to fire correctly under real conditions.
Workflows that existed as partial outlines — including the full qualified lead path — were built end-to-end and integrated into the pipeline as complete, functional automations.
Automated multi-touch follow-up sequences triggered by lead behavior, pipeline position, and time-based conditions.
Appointment scheduling rebuilt from the ground up — from booking prompt through confirmation to pre-call reminders, with correct disposition-based routing.
What previously required 2–3 actions from a prospect was reduced to a single step — removing friction from the opt-in experience without losing any data or routing logic.
Real-time alerts routed to the right team member at every pipeline stage — so no one has to check for activity. The system tells you when it's your move.
Every manual action that remained in the process was converted into a structured task — assigned to the appropriate owner with a clear due date, automatically.
Workflows were engineered to require no ongoing maintenance. Once built, they run — no manual patching, no trigger babysitting, no edge cases left unhandled.
Every workflow documented with annotated engineering diagrams. Live training delivered and comprehension verified — the team could own and explain the system before handoff.
THE CADENCE
Weekly rhythm kept both teams aligned. Nothing was built in a black box — the ILC Wellth team had visibility at every stage.
Implementation
Workflows built end-to-end inside GHL. Monday alignment calls defined each week's build targets. Trigger logic, sequences, and routing configured to spec.
Optimization & Stabilization
Real lead behavior tested against the automations. Edge cases identified and resolved. Thursday updates delivered before the client's internal team calls.
QA, Training & Handoff
Full QA across every journey path. Engineering diagrams produced and reviewed. Live training sessions run — team comprehension verified before sign-off.
THE RESULTS
Freed up per week — back to selling, not tracking
Leads handled systematically with zero manual oversight
Of lead opt-in → connection call journey automated
Retainer extended — ongoing build & ownership
CLIENT VOICE
WHAT CAME NEXT
The 30-day engagement delivered enough value that ILC Wellth chose to continue — moving into a structured monthly retainer for Q2 and beyond.
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