privacy

DBtronics Inc. (“DBtronics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT
We collect information that you provide directly to us, as well as information gathered automatically when you interact with our website. This may include:
– Contact information such as your name, email address, phone number, business name, and mailing address when you fill out a form, request a consultation, or communicate with us. – Business information you share with us about your company, services, and goals so we can understand your needs. – Usage and device data such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, collected automatically through cookies and similar technologies. – Communications, including the content of messages, inquiries, and any information you choose to provide when you contact us.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for legitimate business purposes, including to: – Respond to your inquiries and provide the services you request. – Set up, deliver, and support the solutions we build for you. – Communicate with you about your account, projects, appointments, and updates. – Send you marketing or promotional messages where you have consented to receive them. – Improve our website, services, and customer experience. – Comply with legal obligations and protect our rights.
3. MARKETING COMMUNICATIONS AND CONSENT
Where required by law, we obtain your consent before sending you marketing or promotional communications by email or text message. You may withdraw your consent and opt out at any time by using the unsubscribe link in our emails, replying STOP to a text message, or contacting us directly. We will continue to send you transactional or service-related messages necessary to deliver the services you have requested.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies to operate the site, remember your preferences, analyze traffic, and measure the performance of our advertising, including ads served through platforms such as Meta (Facebook and Instagram). You can control or disable cookies through your browser settings, although some features of the website may not function properly if you do so.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information only in the following circumstances: – Service providers who perform functions on our behalf, such as hosting, customer relationship management, communications, analytics, and payment processing, and who are required to protect your information. – Legal and compliance reasons when we believe disclosure is necessary to comply with the law, enforce our agreements, or protect the rights, safety, and property of DBtronics, our clients, or others. – Business transfers in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
6. DATA SECURITY
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, to maintain our business relationship with you, and to comply with our legal, accounting, and reporting obligations. When information is no longer needed, we take steps to securely delete or anonymize it.
8. YOUR RIGHTS
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, to withdraw consent, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.
10. CHILDREN’S PRIVACY
Our website and services are intended for businesses and individuals who are at least the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.
12. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
DBtronics Inc. Email: inquiry@dbtronics.org Phone: 825-479-2173 Website: dbtronics.org 121 Falworth Way NE Calgary, AB T3J 1E4 Canada