Last updated: October 13, 2026
We collect information that you provide directly to us, as well as information gathered automatically when you interact with our website. This may include:
Contact Information: Your name, email address, phone number, business name, and mailing address when you fill out a form, request a consultation, or communicate with us.
Business Information: Information you share with us about your company, services, and goals so we can understand your needs.
Usage and Device Data: Your IP address, browser type, device information, pages viewed, and the dates and times of your visits, collected automatically through cookies and similar technologies.
Communications: The content of messages, inquiries, and any information you choose to provide when you contact us.
We use the information we collect for legitimate business purposes, including to:
Respond to your inquiries and provide the services you request.
Set up, deliver, and support the solutions we build for you.
Communicate with you about your account, projects, appointments, and service updates.
Send marketing or promotional communications where you have explicitly consented to receive them.
Send SMS messages to individuals who have opted in to receive SMS communications from DBtronics.
Improve our website, services, and customer experience.
Comply with legal obligations and protect our rights.
DBtronics Inc. may send SMS (text messages) to individuals who have explicitly opted in to receive SMS communications from us.
Types of SMS Communications
Depending on the consent provided, you may receive messages relating to:
Appointment confirmations and reminders.
Consultation scheduling and follow-ups.
Service-related notifications and updates.
Customer support and responses to inquiries.
Promotional offers, company announcements, and marketing communications, where separate marketing consent has been provided.
SMS Consent
Providing your mobile phone number does not automatically enroll you in SMS communications. We collect SMS consent through an explicit, optional consent checkbox on our website forms or another clearly documented opt-in method.
Marketing SMS consent is separate from consent to receive service-related SMS messages. You are not required to consent to receive SMS messages as a condition of purchasing any product or service from DBtronics.
Message Frequency and Charges
Message frequency varies depending on your interactions with DBtronics and the type of communications you have agreed to receive. Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
You can opt out of SMS communications at any time by replying STOP to any SMS message received from DBtronics. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
Help and Support
For assistance with SMS communications, reply HELP to any message or contact us using the information provided in the Contact Us section of this Privacy Policy.
Consent Withdrawal
You may withdraw your consent to receive marketing or promotional communications at any time by using the unsubscribe link in our emails, replying STOP to SMS messages, or contacting us directly.
Withdrawing consent for marketing communications will not affect your ability to use our services. Where permitted by law, we may continue sending necessary transactional or service-related communications associated with an existing business relationship or service request.
Our website may use cookies, pixels, and similar technologies to operate the site, remember your preferences, analyze traffic, and measure the performance of our advertising, including ads served through platforms such as Meta (Facebook and Instagram).
You can control or disable cookies through your browser settings, although some features of the website may not function properly if you do so.
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers: We may share information with service providers who perform functions on our behalf, such as website hosting, customer relationship management (CRM), communications, analytics, and payment processing. These providers are required to protect your information and use it only for the services they perform on our behalf.
Legal and Compliance Reasons: We may disclose information when necessary to comply with applicable laws, enforce our agreements, or protect the rights, safety, and property of DBtronics, our clients, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy requirements.
SMS Consent and Mobile Information Protection
No mobile phone numbers, SMS opt-in data, or SMS consent information will be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share mobile phone numbers and SMS consent information with service providers solely as necessary to deliver SMS communications on behalf of DBtronics Inc. These service providers are not permitted to use this information for their own marketing or promotional purposes.
All other categories of personal information exclude SMS opt-in data and consent information. SMS consent and mobile information are not shared with third parties or affiliates for their marketing purposes.
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, and comply with our legal, accounting, and reporting obligations.
When information is no longer needed, we take steps to securely delete or anonymize it.
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, withdraw consent, and object to or restrict certain processing.
To exercise any of these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.
Our website may contain links to third-party websites or services that are not operated by us.
We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.
Our website and services are intended for businesses and individuals who are at least the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Last Updated: November 11, 2026
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
DBtronics Inc.
Email: inquiry@dbtronics.org
Phone: 825-479-2173
Website: https://dbtronics.org/
Address: 121 Falworth Way NE, Calgary, AB T3J 1E4, Canada
